DoFE Licensed
Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: January 2026

Information We Collect

When you use our services or contact us, we may collect your name, phone number, email address, and documents you submit for SSW visa, training, or job placement processing.

How We Use Your Information

  • To process your application, training, or visa documents
  • To communicate with you about our services
  • To coordinate with licensed partner organizations in Japan
  • To improve our services and respond to inquiries

Sharing of Information

We share your information only with government bodies (such as the Department of Foreign Employment) and licensed partner organizations as required to process your application. We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact Us

For questions about this policy, contact us at hello@customergroup.com.np or 01-5911783 / +977 9820151440.