About Us
Welcome to Customer Group, your dedicated partner in realizing your aspirations of living and working in Japan through the Specified Skilled Worker (SSW) Program.
Our Story: Bridging Nepal and Japan
Established in 2021 with our first branch in Kathmandu, Customer Group was founded on a clear mission: to connect the immense talent of Nepal with the diverse opportunities available in Japan's thriving industries.
What began as a single location has grown into a network spanning across Nepal, with branches in Chitwan (2023) and Pokhara (2024), and an ambitious expansion planned for Butwal in 2025.
We've witnessed firsthand the transformative impact of the SSW program, and we are driven by the success stories of individuals now building fulfilling lives in Japan.

Our Values: Guiding Principles

A Message from Our CEO
At Customer Group Nepal, our commitment to unwavering quality and dedication remains steadfast, whether we are guiding one student or a group of ten. Rooted in the belief of "काम भन्दा कर्म ठुलो" (Deeds Speak Louder Than Words), our teaching philosophy is direct; sometimes sharp, but always aimed at ensuring the success of our students.
We value fairness – we do not confuse our students, and we only accept the rewards of the duties we have successfully completed, without any hidden agendas.
- SUBASH BOHORA, CEO